About the Course

Are you frustrated with quality issues that keep coming back? Tired of not knowing where to start when something goes wrong? You're not alone. Most professionals jump into problem-solving without the right framework – and that's why problems repeat. This Demand Good QA training package gives you five complete mini courses that teach you the exact methodology used by quality leaders everywhere. You'll learn Root Cause Analysis to dig deep into problems, Statistical Process Control to prevent issues before they happen, CAPA to fix things right the first time, Measurement System Analysis to trust your data, and foundational Quality Management principles that tie it all together. Each course includes  audio learning content, quizzes, and real-world examples. You work at your own pace – whether that's during your lunch break or over a few weeks. By the end, you won't just understand quality management. You'll have a practical toolkit you can use Monday morning. Ready to stop fighting fires and start building systems that work? Enroll now and take the first step toward becoming the quality expert your team needs.

What You'll Learn

6 Chapters · 43 Lessons

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      Course Description

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      CHAPTER 1: What Is Quality? LESSON 1.1: Defining Quality in Today's Business World

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      LESSON 1.2: The Cost of Poor Quality

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      LESSON 1.3: Quality vs. Inspection — A Critical Distinction

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      CHAPTER 1 QUIZ

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      CHAPTER 2: Core Quality Principles LESSON 2.1: Customer Focus and the Voice of the Customer

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      LESSON 2.2: Process Thinking and Systems Approach

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      LESSON 2.3: Continuous Improvement Culture

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      CHAPTER 2 QUIZ

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      Course Description

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      CHAPTER 1: Understanding Problems Before Solving Them LESSON 1.1: Why Most Problem-Solving Fails

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      LESSON 1.2: Problem Definition and Problem Statements

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      CHAPTER 1 QUIZ

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      CHAPTER 2: RCA Tools and Techniques LESSON 2.1: The 5 Whys Technique

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      LESSON 2.2: Fishbone (Ishikawa) Diagram

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      LESSON 2.3: Fault Tree Analysis

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      CHAPTER 2 QUIZ

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      Course Description

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      CHAPTER 1: Data and Variation LESSON 1.1: Understanding Variation in Processes

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      LESSON 1.2: Types of Data — Variables vs. Attributes

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      CHAPTER 1 QUIZ

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      CHAPTER 2: Control Charts LESSON 2.1: What Is a Control Chart and Why Use It?

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      LESSON 2.2: X-bar and R Charts

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      LESSON 2.3: P-Charts and C-Charts for Attribute Data

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      LESSON 2.4: Interpreting Control Chart Signals

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      CHAPTER 2 QUIZ

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      Course Description

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      CHAPTER 1: The CAPA System LESSON 1.1: What Is CAPA and Why It Matters

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      LESSON 1.2: The CAPA Process Flow

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      CHAPTER 1 QUIZ

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      CHAPTER 2: Writing and Managing CAPAs LESSON 2.1: Writing an Effective CAPA

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      LESSON 2.2: Verifying Effectiveness of Corrective Actions

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      LESSON 2.3: Preventive Action — Getting Ahead of Problems

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      CHAPTER 2 QUIZ

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      Course Description

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      CHAPTER 1: Why Measurement Matters LESSON 1.1: The Importance of Reliable Measurement

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      LESSON 1.2: Sources of Measurement Variation

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      CHAPTER 1 QUIZ

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      CHAPTER 2: Gage R&R Studies LESSON 2.1: Introduction to Gage R&R

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      LESSON 2.2: Conducting and Interpreting a Gage R&R Study

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      LESSON 2.3: Attribute MSA

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      CHAPTER 2 QUIZ

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      RECOMMENDED READING & REFERENCES

Ready to Master Quality Management?

Don't let quality problems slow you down. These five mini courses give you the framework, tools, and confidence to tackle any quality challenge and become the quality expert your team relies on.

$399.00

Enroll Now – Start Your First Course